CHECK COMPARE & PRICES ABOUT Weber 781001 26-3/4-Inch One-Touch Gold Charcoal Grill
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Weber 781001 26-3/4-Inch One-Touch Gold Charcoal Grill
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Weber 781001 26-3/4-Inch One-Touch Gold Charcoal Grill
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Weber 781001 26-3/4-Inch One-Touch Gold Charcoal Grill Product Brand : Weber Model : 781001 |
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Customer Review :
Weber Customer Service Excellent : Weber 781001 26-3/4-Inch One-Touch Gold Charcoal Grill
My new 26.75" one-touch arrived last Thursday. The front leg was bent in shipping and after speaking with Weber, they agreed to overnight a new leg. Since I had them on the phone, I then inspected the grill and noticed five different small areas (each no bigger than a dime) in the bottom of the kettle where it was not covered by the enamel. There were some slight ripples in the enamel as well. Weber Cust. Svc said it should not be like that and sent out a whole new kettle! The front leg arrived on Saturday and the new bowl and some parts for it(did not need them) arrived on Monday. This new kettle too had exposed areas in the bowl! These are deep swirly gouges right on the inside of the bowl where the handle is on the opposite, outside of the bowl. I sent pics and so guess what, they are sending me another bowl, this time I asked that it be inspected! The service is great, but what is it with the QA process there? They stated that it probably happened in shipping where the enamel broke off but if the kettle was manufactured correctly, shipping should not cause enamel to chip off like that. I could use one of the bowls I have for Easter but I don't want to take it apart yet again, that in itself wears the parts out.
Of course this still be a great grill once it comes together. The one little thing I don't like is that the legs are very light (hopefully strong enough) for a much heavier grill than the 22.5" version. The lid, bowl, and grates are all much heavier duty and it seems the legs could have followed suit. If they don't last long because of the weight, I will sure to be calling Weber! Looking forward to some great roasting, smoking and grilling, some day. :-)
***** 12/17/2010 Addenddum
Love this grill!! Have only used it for indirect cooking I cannot say enough good things about it.
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